Professional Managed Services and IT Support provides your business with a set-and-forget solution that offers total peace of mind, ensuring the safety and security of your enterprise’s technology and online assets. Sydney, Melbourne, Brisbane, Gold Coast.
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24 x 7 Dedicated Help Desk

 

Enjoy total peace of mind with a professional team and dedicated help desk monitoring your business’s infrastructure around the clock, including proactive threat detection.

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Guaranteed Response Times

 

Whether it’s for installations, repairs, hardware issues or support for software, IT&C offers guaranteed response times, with no later than next business day response to all of your queries.

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One Point Of Contact

 

Benefit from a unified solution and single point of communication – with your own consultant, you’ll never have to worry about crucial details being lost in translation or passed from team to team.

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Real-Time Remote Monitoring

 

Always on: routine maintenance is carried out on your entire network, including active desktop and server patching as well as remediation of monitoring alerts and proactive threat detection.

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Support Onsite and at Home

 

Working from the office or Home we are here to support you 24 x 7 x 365

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Clear Communications – Australian based support

 

With detailed reporting and 24/7 access to support services, all communications with your dedicated consultant will remain clear, concise and easy to understand – less tech and more layman’s.

24 x 7 Dedicated
Help Desk

A help desk that’s manned 24 hours a day and available to assist you at any time, for any technical matter, with individual tickets and overall performance accurately tracked across your company.

7-Day
Onsite
Support

In addition to remote assistance, your plan includes rapid response on-site support, so from Monday to Sunday, 9am – 5pm, we’re able to visit your premises for urgent matters to provide assistance.

WHY IT&C

Professional Managed Services and IT Support provides your business with a set-and-forget solution that offers total peace of mind, ensuring the safety and security of your enterprise’s technology and online assets.

Testimonials

Customised Support

 

IT&C understands that no two businesses are quite the same. Your team may expand or contract, move locations or transition to remote work.

You’re free to choose which tasks and responsibilities you’d like to keep in-house, and which you’d like to delegate to us, dedicating your resources where and how you see fit.

Enquire today, one of our team will call you back with a customised Quote.


OUR TEAM

Support

E: support@itnc.com.au
P: 1300 768 728 (opt 1)

Priorities, Response Times, Details

Sales

E: sales@itnc.com.au
P: 1300 768 728 (opt 2)

Accounts

E: accounts@itnc.com.au
P: 1300 768 728 (opt 3)

OFFICE LOCATION

Sydney

Level 11
213 Miller St North
Sydney NSW 2060

Brisbane

G3/383 Boundary St
Spring Hill QLD 4000

Melbourne

Level 10
555 Lonsdale St

Melbourne VIC 3000

Gold Coast

Level 13
50 Cavill Ave
Surfers Paradise QLD 4217

OUR TEAM
Support

E: support@itnc.com.au
P: 1300 768 728 (opt 1)

Priorities, Response Times, Details

Sales

E: sales@itnc.com.au
P: 1300 768 728 (opt 2)

Accounts

E: accounts@itnc.com.au
P: 1300 768 728 (opt 3)

OFFICE LOCATION
Sydney

Level 11
213 Miller St North
Sydney NSW 2060

Brisbane

G3/383 Boundary St
Spring Hill QLD 4000

Melbourne

Level 10
555 Lonsdale St

Melbourne VIC 3000

Gold Coast

Level 13
50 Cavill Ave
Surfers Paradise QLD 4217