it will then apply through your acceptance of it by subsequent or continued use of the website.
WHAT WE collect
Personal information we collect about you may include identification information such as your name, position, address, email address, date of birth, gender, driver’s licence number, signature, mobile phone number, fax number, social media URLs, business references, details about your business (including but not limited to the name of your business, company data (financial ratios), company logo, subscriber employee names and titles), Australian Business Number, ANZSIC code, insurance details, rates and fees, your occupation, career history and references, employee hierarchy (including reporting lines), sales commentary (including about interaction with client), financial and payment information (including credit card and banking information) and such other information necessary or convenient for delivering our Products and Services. We also may collect additional information as part of our collection of Identity, Contact, Financial, Transaction, Technical, Marketing and Communications, Client and Profile information used for the Primary and Secondary Purposes.
We may collect, and you consent to us collecting, information relating to you that is not personal information, such as data relating to your activity on our Platforms, including:
the Internet Protocol address and a component of the domain name used (e.g. .com or .net);
the type of browser and operating system you used;
the date and time you visited our Platforms;
the web pages or services you accessed at our Website;
the time spent on individual pages and our Website overall;
which files you downloaded; and
information about your computer and Internet connections using cookies.
Sensitive information is a special category of personal information and includes, but is not limited to, information about your health, race or ethnic origin, political or religious beliefs, membership of a trade union or association, or criminal record. Health information includes personal information collected from you in order to provide a health service. We also collect sensitive personal information about employees including but not limited to contracts of offer, salary details, the personal addresses of employees, customer documents uploaded by the subscriber (eg performance management letters). There are greater restrictions that apply to our collection, storage, use and disclosure of sensitive information under the Privacy Act.
We will only collect, hold, use or disclose your sensitive information with your consent or if you volunteer your sensitive information to us. If we collect or hold your sensitive information in accordance with this clause, we may disclose such sensitive information to our Related Bodies Corporate. However neither us nor our Related Bodies Corporate may use or disclose your sensitive information to any Third Party except as required or permitted by law.
HOW WE Collect
How we collect.
Your personal information may be collected:
Third party collection.
consents to us using their personal information in order for us to provide our Products and Services.
Anonymity. We may collect information while individuals remain anonymous using social media survey instruments for the purposes of gaining data about consumer behaviour without direct attribution to the individual. If you would like to access any of our Products and Services on an anonymous or pseudonymous basis we will take reasonable steps to comply with your request, however:
you may be precluded from taking advantage of some or all of our Products and Services; and
we will require you to identify yourself if:
Website and Google Analytics.
Information we collect may include:
We may use ‘cookie’ technology to assist us to determine in the aggregate the total number of visitors to the Platforms on an ongoing basis and the types of internet browsers and operating systems used by users of the Platforms. This information is used to enhance the usability and functionality of our Platforms and for marketing, advertising and analytic purposes.
We will only use and disclose your personal information:
for purposes which are related to the Primary and Secondary Purposes; or
if we otherwise get your consent to do so,
We will not use your personal information for any purpose for which you would not reasonably expect us to use your personal information.
You consent to us providing your personal information (other than sensitive information) to commercial and technology partners as well as affiliates of repute and our Related Bodies Corporate. We may do so for profit or economic benefit and this may include (without limitation) licence arrangements and rights of use in relation to or in connection with direct marketing, analysis, data aggregation and anything else reasonably required or permitted by law. Data collected by us and/or them on our behalf may be used by those third parties for commercial, analytic, service provision and/or communication purposes (or otherwise on a basis contemplated by this document). The provision of such personal information to Third Parties and Related Bodies Corporate may be subject to the relevant privacy policies of such persons.
We may deliver direct marketing communications to you about our Products and Services and any other products or services you might be interested in. If you notify us that you do not want to receive these communications, we will comply with your instruction and will not use your personal information for this purpose.
Right to use.
we collected the information from you;
it is reasonable in the circumstances to expect that we would use or disclose the information for direct marketing purposes;
we provide you with a simple means to ‘opt-out’ of direct marketing communications from us; and
you have not elected to ‘opt-out’ from receiving such direct marketing communications from us.
You may opt-out of receiving direct marketing communications by:
checking the relevant box on the form used to collect your personal information;
clicking a link on the email communication sent to you; or
contacting us using our contact details set out at clause 10.
We may share non-personally identifiable information publicly and with our partners (e.g. relevant Third Party suppliers or service providers, publishers, advertisers, sponsors, or connected sites). For example, we may share information publicly to show trends about the general use of our Products and/or Services.
We may in some circumstances as necessary send your personal information to overseas recipients to enable us provide our Products and Services to you. The countries in which likely overseas recipients of personal information are located includes: the People’s Republic of China and the USA.
Overseas recipients that may handle or process your data include (but are not limited to) the server hosts of our email services, cloud storage services and the Platforms. For the purpose of the services we offer via Export Growth China services, we may from time to time send exporter information overseas to or receive information from our contractors and partners for the purpose of placing exports overseas or finding channel or distribution partners.
If we send your personal information to overseas recipients, we will take reasonable measures to protect your personal information from misuse, interference, loss, unauthorised access or modification. However, you acknowledge and agree that if we disclose your personal information to overseas recipients, we are not obliged to take reasonable steps to ensure overseas recipients of your personal information comply with the Privacy Act and the APPs.
Access + Correction
Access. If you require access to your personal information, please contact us using our contact details set out at clause 10. You may be required to put your request in writing and provide proof of identity.
We are not obliged to allow access to your personal information if:
Response to access request.
If you make a request for access to personal information, we will:
Refusal of access.
If we refuse to give access to the personal information, we will give you a written notice that sets out at a minimum:
We request that you keep your personal information as current as possible. If you feel that information about you is not accurate or your details have or are about to change, you can contact us using our contact details set out at clause 10.
Response to correction request.
If you make a request for us to correct your personal information, we will:
Refusal to correct.
If we refuse a request to correct personal information, we will:
If you are a citizen of, or are located within, the European Union at the time at which we collect personal data about you, or at the time at which you make a relevant request, we will take steps to ensure that we comply with a request by you to restrict our use of your personal data pursuant to Article 18 of the GDPR. You acknowledge that, depending on the nature of the restriction you request, we may be unable to provide you with some or all of our Products or Services (or any part of any Product or Service) if we comply with your request. In such circumstances, we will advise you of our inability to provide or continue to provide you with the relevant Products or Services, and if you confirm that you would like us to comply with your request, we may terminate a relevant agreement or other document with you in relation to our Products or Services.
security + Protection
In relation to all personal information, we will take all reasonable steps to:
We require staff and service providers to respect the confidentiality of personal information. We store your personal information on a secure server behind a firewall and use security software accessible only by authorised personnel and service providers to protect your personal information from unauthorized access, destruction, use, modification or disclosure.
Obligation to notify.
You must contact us immediately if you become aware of or suspect any misuse or loss of your personal information.
If you have a complaint about how we collect, use, disclose, manage or protect your personal information, or consider that we have breached the Privacy Act or APPs, please contact us using our contact details set out at clause 10. We will respond to your complaint within 14 days of receiving the complaint.
Response and resolution.
Once the complaint has been received, we may resolve the matter in a number of ways:
213 Miller Street
North Sydney, NSW, 2060
1300 768 728